Privacy Policy
Last updated: March 31, 2026
1. Information We Collect
- Account Information: When you sign up, we collect your email address and name (from your OAuth provider) to create and manage your account.
- Uploaded Images: Images you upload for video generation are temporarily stored and processed. They are deleted after video generation is complete.
- Generated Videos: Videos you generate are stored for a limited time and can be accessed from your history page.
- Usage Data: We collect usage analytics including pages visited, features used, and device information to improve our service.
- Payment Information: Payment details are processed securely through Stripe or Creem. We do not store your payment information on our servers.
2. How We Use Your Information
- To provide and maintain our video generation service
- To process payments and manage your subscription
- To communicate with you about your account, updates, and support
- To analyze usage patterns and improve our service
- To ensure security and prevent fraud
3. Data Storage & Security
Your data is stored on secure servers and encrypted in transit. We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication
- Stripe: Payment processing
- Creem: Payment processing
- Google Analytics: Website analytics
- Hailuo AI: Video generation API
5. Cookies
We use essential cookies for authentication and session management. We also use analytics cookies (Google Analytics) to understand how visitors interact with our website. You can disable analytics cookies in your browser settings.
6. Your Rights
- Access, update, or delete your personal data
- Request a copy of your data
- Opt out of analytics tracking
- Delete your account and all associated data
7. Data Retention
Uploaded images are deleted within 24 hours after video generation. Generated videos are retained for 30 days. Account data is retained until you request deletion. We may retain anonymized usage data for analytics purposes.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@aiimagetovideo.video